Website Management Services

Website Management Services for Your Small Business

Save time and money by letting a 20-year professional website manager maintain your website so you can focus on your business.

Rated highly by businesses like you.

photo of client, Kerri
photo of client, Amy
photo of client, Junior
photo of client, Angie
photo of client, Angie
Illustration of team members performing website management services
We’ve Been Featured In
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As a busy firm, we struggled with managing our website in-house until Elliott stepped in and completely turned things around.

The level of professionalism and reliability has been exceptional – it truly feels like we’ve gained an extension of our team rather than just a service provider.

Chrissie Arrastia

Junior Patel

Business Owner

Do You Have These Performance and Website Maintenance Issues?

  • Getting timely responses from your current website manager?

  • Unsure of how much a website change will cost you?

  • Converting your current website visitors into customers?

  • Increasing your organic search traffic?

  • Finding time to perform all the required WordPress updates and security patches?

  • Would you be able to restore your website it if ever went down and was lost forever?

Illustration of a customer asking questions about their website
Illustration of team members managing a website

Here’s Some of What You Get with Our Website Management Service

  • Dedicated, US-based Website Manager

  • Fast & secure hosting for your WordPress website.

  • Up-to unlimited changes or edits for your website, done one at a time.
  • WordPress and plugin updates are done every 6 hours.

  • Ongoing security monitoring and pro-active optimization.
  • 24/7 uptime monitoring, daily backups, and free SSL.

Elliott Kosmicki
Founder & President // Major Impact

About Your Website Manager

My name is Elliott, and I founded Major Impact to help small businesses grow. Our website management service relieves worry, saves you time and money, and lets you focus on your business.

I’ve spent 25 years growing companies online, generating over 200k local business leads, building and managing hundreds of websites, and leading over $100M in online sales.

If you want to focus on your business, sleep well while your website is secured, have site changes made whenever you need them, and simply never worry about your website again, this is for you.

As a business owner, I know how important your website is. I also know you don’t have the time to keep up with constantly changing website technology, so we take care of everything for you.

Some Brands I’ve Worked With

“Strive not to be a success, but rather to be of value.” – Albert Einstein

“Elliott has a unique balance of understanding design, marketing, and technology which results in a well thought out plan with impactful results.”

Angie Addison

Angie Addison

Business Owner

Website Management Pricing

Every month, you’ll save time and money by having Major Impact manage your website.

Manage Standard

$149

per month

We’ll take care of hosting and all of your site maintenance.

15 days free while we get you running
1 website with up to 10,000 visits/month
Free WordPress site migration

What’s Included
  • Dedicated USA-based website manager

  • Secure USA-based hosting

  • Daily backups stored for 30 days
  • Security monitoring and optimization
  • 24/7 uptime monitoring

  • WordPress and plugin updates daily
  • Cancel anytime

Most Popular

Manage Pro

$299

per month

Includes everything in Manage Standard plus performance improvements and 1 hour of change requests every month!

15 days free while we get you running
1 website with up to 25K visits/month
Free WordPress site migration

What’s Included
  • Dedicated USA-based website manager

  • Secure USA-based hosting

  • Daily backups stored for 30 days
  • Security monitoring and optimization

  • 24/7 uptime monitoring

  • WordPress and plugin updates every 6 hours
  • Cancel anytime
  • Up to 1 hour of change requests (typically 3-4 changes)
  • Website performance improvements
Manage Premium

$399 $499

per month

Includes everything in Manage Pro plus Unlimited change requests every month, image optimizations, and hourly backups!

15 days free while we get you running
1 website with up to 25K visits/month
Free WordPress site migration

What’s Included
  • Dedicated USA-based website manager

  • Secure USA-based hosting

  • Hourly backups stored for 30 days

  • Security monitoring and optimization
  • 24/7 uptime monitoring

  • WordPress and plugin updates every 6 hours

  • Cancel anytime
  • Unlimited change requests
  • Website performance improvements and image optimization

FAQ

Common questions about our website management services.

A change request includes any request to change your website – adding a blog post (from your written content and images), layout changes, text updates/edits, adding a page section, etc.  Email us if you have questions about your request.

Yep. That’s me – Elliott.  I’m in Wisconsin and coordinate all of your website maintenance and changes.

We don’t have a hard limit at 60 minutes, but if you routinely go over an hour we’ll notify you to upgrade to the Premium plan with unlimited change requests.

When we setup your account, we’ll ask you which email addresses you’d like to submit tickets from. The Pro plan includes 1 email address and the Premium plan includes up to 3 email addresses.

You’re welcome to create a shared inbox on your end if you need more people to have access on the Premium plan, but that address will be the one that receives responses.

Our Manage Premium plan includes unlimited requests for site changes every month.

You can have 1 open request at a time and those requests are submitted via email. Once it’s closed, we can start work on another!

Great question. WordPress is the most common small business site in the world, so we focus on that.

If your site has e-commerce components (WooCommerce, etc.), please contact us first, as there may be an additional cost.

Of course. You’ll have admin access to WordPress just like you always have.
It can happen to even the most secure site. On the Pro and Premium plans, we’ll fix your site or simply restore it to the last working version and then patch any security problems (potentially deleting a plugin if that was the cause).

On the Standard plan, we’ll always use the last usable backup and then patch any security problems.

Each change request depends on the complexity. We usually pick up the request within 8 hours, and it can take anywhere from 15 minutes to hours to work on, depending on the complexity.

If there are any questions or approvals needed for the request, those will also take additional time.

Our Manage plans don’t include blog writing, but yes we can also provide that as a service.

Please contact us and let us know how many blog posts per month you might need.

We do SEO research, create a backlog of potential blog content, have you approve the titles, and then start writing and scheduling posts.

“Their team’s expertise and attention to detail perfectly mirrored our own commitment to excellence. Just as we go above and beyond for our clients, Major Impact went the extra mile for us. If you’re looking for a trusted partner to elevate your online presence, we wholeheartedly recommend Major Impact.”

Kerri Kane

Kerri Kane

Business Owner

We Go Beyond Website Maintenance

Core Components of Website Management

Website management involves several key elements to keep a site running smoothly. These components work together to maintain the site’s functionality, appearance, and content.

Hosting Solutions

Reliable hosting is crucial for website performance. Shared hosting works well for small sites with low traffic. Virtual private servers offer more resources for growing sites. Dedicated servers provide the most power for high-traffic websites.

Cloud hosting lets sites scale easily as needs change. Content delivery networks speed up load times by storing files on servers around the world. Managed hosting takes care of technical tasks like updates and backups.

Website Maintenance and Support

Regular maintenance keeps websites secure and up-to-date. This includes installing software patches and updates. Backing up site files and databases protects against data loss.

Security scans help find and fix vulnerabilities. Monitoring tools track site performance and uptime. Technical support helps solve issues quickly when problems occur.

Routine checks ensure all site features work correctly. This covers forms, payment systems, and user accounts.

Content Updates and Design Changes

Fresh content keeps visitors coming back. This means adding new blog posts, products, or services regularly. Updating existing pages improves SEO and user experience.

Design updates help sites stay modern and user-friendly. This can include tweaks to colors, fonts, or layouts. Bigger redesigns not included in our Manage services may involve changing the whole site structure.

Making sites mobile-friendly is key as more people browse on phones. Testing across devices ensures a good experience for all users.

website manager working on code

Deciding on a Website Manager

Choosing the right approach for website management is crucial for businesses. There are several options to consider, each with unique advantages and challenges.

 

You could manage your website in-house

Many businesses start by handling their website internally. This gives full control over updates and content. Staff can make changes quickly when needed. It may seem cost-effective at first.

But in-house management has drawbacks. It takes time away from core business tasks. Staff might lack technical skills for complex issues. Security updates and backups can be overlooked. Websites may become outdated without regular attention.

You could hire a freelancer to manage your site

Freelancers offer flexibility and specialized skills. They can handle tasks like updates, backups, and security. Costs are often lower than full-time staff.

Finding a reliable freelancer can be tricky. Availability may be limited. Communication can be challenging. Quality of work can vary. Businesses may need to manage multiple freelancers for different tasks.

You could partner with a website management company

Website management companies provide comprehensive services. They offer technical expertise and regular maintenance. These firms handle updates, security, and performance optimization.

Professional management ensures websites stay current and secure. It frees up internal resources for core business activities. Companies get access to a team of experts. Response times are typically fast for issues or changes.

This option provides peace of mind. Businesses know their website is in capable hands. It’s a reliable solution for consistent, high-quality website management.

From the moment we started working with Major Impact, we knew we were in for something special. It felt less like a business transaction and more like a creative collaboration between friends!

What truly sets you apart, Elliott, is your attention to detail and commitment to excellence. You didn’t just meet our expectations; you soared past them!

Chrissie Arrastia

Chrissie Arrastia

Project Manager

illustration of a bag of website maintenance tools

Regular Maintenance and Updates

Website upkeep is key for security and performance. Keeping sites safe and fast helps businesses thrive online.

Proactive website security saves your company headaches

Regular security checks protect websites from threats. Updating software patches vulnerabilities before hackers can exploit them. Strong passwords and two-factor authentication add extra layers of protection.

Backing up website data often prevents loss from attacks or errors. Secure backups let sites recover quickly if problems occur. Monitoring for unusual activity helps catch issues early.

Using HTTPS encryption keeps user data safe during transfer. Web application firewalls block many common attack types. Security scans find and fix weaknesses before they cause harm.

Performance monitoring and tweaks gets you a fast website

Speed matters for user experience and search rankings. Regular speed tests show where a site can improve. Optimizing images and code helps pages load faster.

Caching stores copies of files to serve quickly. Content delivery networks put files closer to users for speedy access. Database optimization makes queries run efficiently.

Removing unused plugins and themes reduces bloat. Minifying code cuts down file sizes. Browser caching lets returning visitors load pages even faster.

Mobile responsiveness ensures sites work well on all devices. Core Web Vitals scores guide performance improvements. A/B testing finds the fastest layouts and features.

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Security Management and Backup

Website security and backups are key to protecting your online presence. They keep your site safe from threats and give you a safety net if something goes wrong.

Proactive website security (for WordPress) prevents future headaches

WordPress sites need strong security measures. Install a good security plugin to scan for malware and block attacks. Keep WordPress, themes, and plugins up to date. Use strong passwords and two-factor authentication for all accounts.

Limit login attempts to stop brute force attacks. Hide the WordPress version number to make it harder for hackers to find vulnerabilities. Use a Web Application Firewall (WAF) to filter out bad traffic before it reaches your site.

Remove unused themes and plugins. They can be weak points for hackers. Use HTTPS encryption to protect data sent between users and your site. Regular security audits help find and fix issues before they become problems.

Regular website backups for peace of mind

Backups save your site’s data, files, and settings. Set up automatic backups to run daily or weekly. Store backups in a safe place, separate from your hosting account.

Use a reliable backup plugin or service. Some hosts offer built-in backup tools. Test your backups regularly to make sure they work. Keep multiple backup copies in case one fails.

Back up your site before making big changes. This lets you undo mistakes easily. Store backups offsite, like in cloud storage. This protects against server failures.

Full backups include all files and databases. Incremental backups only save changes since the last full backup. Both types are useful for different situations.

“We saw a notable improvement in our online presence and customer engagement, leading to a substantial increase in our revenue.”

Amy Kaufmann

Amy Kaufmann

Business Owner

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Marketing Integration

Marketing integration connects your website with other channels to boost conversions and return on investment. It helps turn more visitors into customers and improve ad performance.

Connect email and social media with your website to convert more visitors into customers

Email and social media integration can drive more traffic to your website. Add social sharing buttons to make content easy to spread. Include email signup forms to capture leads. Link your social profiles on your site to build followers.

Use email marketing tools to send targeted campaigns based on user behavior. Segment your list to send personalized offers. Track which emails drive the most clicks and sales.

Social media widgets can showcase your latest posts on your website. This keeps content fresh and engages visitors. Live chat tools let you answer questions quickly. Fast responses can boost sales.

Test new landing pages for your ads for better ROI

Landing page testing helps maximize ad spend. Create multiple versions of pages to see which converts best. Change headlines, images, and calls-to-action. Use A/B testing tools to split traffic between versions.

Track metrics like bounce rate, time on page, and conversion rate. Small tweaks can lead to big gains. A better-performing page means more sales from the same ad budget.

Make sure landing pages match your ad copy. A consistent message from ad to page improves conversions. Design pages for mobile users too. Many people click ads on phones.

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Analytics and Reporting

Website analytics and reporting help businesses understand their online presence and make informed decisions. These tools provide valuable insights into visitor behavior and site performance.

Analyzing your traffic helps identify marketing possibilities

Traffic analysis reveals who visits your website and how they interact with it. This data shows which pages are popular and where visitors come from. It helps spot trends in user behavior over time.

You can see which marketing channels bring the most visitors. This lets you focus your efforts on what works best. You might find that social media drives more traffic than email campaigns.

Analytics also show how long people stay on your site and which pages they visit. This helps you improve content and design to keep visitors engaged. You can identify weak spots and fix them to boost conversions.

Regular security and analytics reports make sure you know what’s going on in your business

Security reports alert you to potential threats or breaches. They show login attempts, file changes, and other security events. This helps you spot and fix issues quickly.

Analytics reports give you a clear picture of your website’s performance. They track key metrics like page views, bounce rates, and conversion rates. These reports help you see if you’re meeting your goals.

Regular reporting keeps you updated on your site’s health and growth. You can spot problems early and make timely fixes. It also helps you track progress and measure the success of your online strategies.